PRIORITY SUPPORT FOR PREMIUM/PLUS and PRO CLIENTS:
Live help can be accessed during our regular business hours by going to My Account>>Studio, then go to the Help drop-down menu and select Live Help online.
Priority Support recipients can call the Customer Support Center by dialing into your Host Dial In number, enter the PIN, and select option 3 on your dial pad, during regular business hours.
Regular business hours are between the hours of 10AM EST - 11PM EST Monday through Thursday and 10AM EST - 10PM EST Friday through Sunday.
Help for All Hosts and Listeners:
BlogTalkRadio wants you to be successful. As such, we have live training shows every Wednesday at 1pm EST athttp://www.blogtalkradio.com/blogtalkradio101 These shows are designed with the new host in mind to answer questions, walk through the features and to get you ready to be the best host you can be.
If your having technology issues, you can always submit a ticket for assistance at www.blogtalkradio.com/contactus.aspx Priority Support recipients will typically receive response within 2 hours during regular business hours, and Free Members will receive replies within 24 business hours.